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customer promise

Customer Promise

Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise'.
We always consider each customer a valuable driver and strive to satisfy our customers by offering excellent services.

 

Here is our promise for valuable Hyundai customers.

We value all our customers and we commit to:

  1. Listening carefully and actively following up what you tell us
  2. Maintaining a clean, safe and friendly environment
  3. Scheduling an appointment that is convenient for you
  4. Attending to you promptly on arrival in a friendly and professional manner
  5. Providing you with an accurate time and cost estimation
  6. Obtaining your prior authorization before commencing any additional work
  7. Thoroughly explaining all repairs performed and reviewing all costs
  8. Ensuring the vehicle is returned at the time agreed in a clean and tidy condition
  9. Making a contact within 3 business days to ensure you are satisfied with all the services provide
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